Using the 5 Whys
Leader-Led, Prepared Training Package
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Format: Varies
This course uses a variety of methods to make sure the training is effective.
Using the 5 Whys
Description
Reduces Conflict
The Decision Matrix removes emotions from choices. It turns big arguments into small, easily resolvable micro-decisions. There will still be conflicts, but deciding whether factor "A" or factor "B" should be weighted more heavily is far less emotional than debating the whole choice at once.
Promotes Facts & Data
Big decisions, without using a process, rely heavily on gut feel and emotion. When people get entrenched in their choices, it can be a huge challenge to sway them.
Decision Matrices take emotion out of the final decision, and compiles facts and data to get there instead.
Reinforces using CI Processes
We are all familiar with using processes in production work. What many of us struggle with is when we try to apply a process to what is considered 'soft skills'. The goal of this tool is to turn as much of decision making into a process as we can. With a solid process, you can use teamwork and combine the best ideas from everyone into one final decision. Without a process, that is not possible.
Key Information About Crash Courses
The Matrix is Expandable
The Decision Matrix Template is expandable, allowing you to use as many options and criteria as you want. Keep in mind that the number of evaluations you will have to do are multiplicative, meaning that as the numbers of options and criteria grow, the scoring you will have to do grows by a lot.
Scoring Will Vary in Refinement
Some scoring will be 'thumb in the air' estimates. Other scoring will be much more refined where you collect data and compare it to a scoring standard. Just make sure that you define the scoring system in advance.
The Tool Helps with Weighting
This tool helps you weight the criteria. You rank them in order, then make an estimate as to how much more important the top criteria is to the bottom (set at a baseline of 1). You then fill in relative importance of all the criteria between the two.
Forms & Supporting Lessons
