Email Troubleshooting
Troubleshooting steps for our guest membership
What problem are you having?
Email not received. Using Gmail
Gmail has some aggressive email filters. You may find us in the 'Promotions' tab, or it may just be delayed.
If you don't get our message in a short while, though, there is probably a problem. Our system has a remarkably high success rate in sending messages, so most likely, it is getting blocked.
We recommend adding news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email) to your contact list, and then request we resend your verification email.
If you don't get our message in a short while, though, there is probably a problem. Our system has a remarkably high success rate in sending messages, so most likely, it is getting blocked.
We recommend adding news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email) to your contact list, and then request we resend your verification email.
Email not received. Using Outlook online.
The first step we recommend is to wait a moment or two and see if the message comes through.
If you are more action oriented, or if you wait and don't receive the message, please add us to your safe senders list.
Click the gear icon in the outlook ribbon (Outlook's header below your browser info).
Click 'View all Outlook settings' at the bottom of the right column.
Then go to Mail>Junk Mail and add us to the "Safe senders and domains".
Our email address is news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email).
Once we are added, you can request that we resend your verification message.
If you are more action oriented, or if you wait and don't receive the message, please add us to your safe senders list.
Click the gear icon in the outlook ribbon (Outlook's header below your browser info).
Click 'View all Outlook settings' at the bottom of the right column.
Then go to Mail>Junk Mail and add us to the "Safe senders and domains".
Our email address is news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email).
Once we are added, you can request that we resend your verification message.
Email not received. Using Outlook desktop.
The first step we recommend is to wait a moment or two and see if the message comes through.
If you are more action oriented, or if you wait and don't receive the message, please add us to your safe senders list.
Go to the Home ribbon. Click 'Junk' under the 'Delete' section.
Select "Junk E-Mail Options"
Click the second tab, "Safe Senders" and add news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email).
Once we are added, you can request that we resend your verification message.
If you are more action oriented, or if you wait and don't receive the message, please add us to your safe senders list.
Go to the Home ribbon. Click 'Junk' under the 'Delete' section.
Select "Junk E-Mail Options"
Click the second tab, "Safe Senders" and add news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email).
Once we are added, you can request that we resend your verification message.
Email not received. Using company email system
You can try the safe senders steps for the other Outlook troubleshooting options, but many companies have their own system for filtering email.
If you are having trouble getting our messages, please contact your IT department to have news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email) added to your safe senders list.
Once we are added, you can request that we resend your verification message.
If you are having trouble getting our messages, please contact your IT department to have news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email) added to your safe senders list.
Once we are added, you can request that we resend your verification message.
Email not received. Using other free email services (Yahoo, Hotmail, etc).
For most free systems, you will need to add news@info.velaction.com (newsletter) and noreply@t.us2.learnworlds.com (verification email) to your contact list or safe senders list.
Because of the number of free services, the best option is to do a browser search for how to add an email to the safe senders list.
Once we are added, you can request that we resend your verification message.
Once we are added, you can request that we resend your verification message.
Clicked link...then nothing
This issue is a bit more complicated because there are more potential problems and fewer indicators.
Please contact us at customerservice@velaction.com and let us know if you clicked the confirmation link and nothing happened.
Please contact us at customerservice@velaction.com and let us know if you clicked the confirmation link and nothing happened.
Clicked link and set password, but can't log back in
The most likely cause here is a typo in the password entry. You'd be able to get in initially when you first set your password, but it would not work later.
Please go our login page and use the "Forgot Password" function.
Please go our login page and use the "Forgot Password" function.
Open a whole world of education
Online certifications
We are changing education by providing online certification courses for various professions, tools and technology.
Learn new skills
Online learning courses are an outstanding opportunity to learn new, marketable skills. These courses can be fully accessible by anyone who has access to an internet connection.
Learn at your own pace
Online learning allows students the opportunity to learn at their own pace, while having the support of an instructor who can answer questions and provide assistance as needed.
Expert instructors
Our school is for people who really want to gain knowledge about various professions/fields. Our instructors are well qualified, and the courses are thorough and comprehensive.
Check out all of our courses
Our students love us
“I’m fortunate to have been part of this team and really happy to see outstanding work done by them. Courses that truly work for the upliftment and betterment of the students. The teachers have dedication towards their work and their students.”
Nick Davis
“Your courses are different and fun. All kinds of doubts are patiently solved irrespective of the class or age of the student. It offered the great opportunity to learn from and share expertise with people from around the globe.”
John Carter
“Your school has been able to earn my respect and confidence in a very short time by virtue of the hard work they're putting in. There's a lot of admiration out there and people really appreciate the added value they've brought.”
Stephanie Jones
Great offer today!
50% OFF - Describe your offer here... - Use promo code #YYY
We are an online training and resource platform driven to helping you and your company increase performance.
Copyright © 2024